Shipping TimeUsually, all orders will be shipped out the next business day. Weekend orders will be shipped on the following Monday morning. As the general rule, processing time plus shipping time equals total delivery time. Usually, the items will arrival in 7-10 days. We will do our every effort to make sure you receive the parcel in time.
TrackingThe shipping of your parcel is online traceable. After your order is shipped out, a confirmation email with the online tracking number and link will be sent to you. The tracking number will be valid for your check within 48 hours after you receive the email.
ReturnsIf you want to return your items, please notify us firstly stating the reason and the order number for the return within 7 days of receipt. Your feedback is very important to us. Any items must be sent back complete with the original package. All packages should be sent via a trackable method. We are not responsible for packages lost in transit. Please pay attention to that the original shipping charges are non-refundable. So please contact us with all your questions and concerns before placing your order.
ExchangesItems must be returned within 7 days of delivery and customer is responsible for all the shipping charges caused by the whole exchange process. All items can only exchange for equal price replacement, please be aware that we will issue the replacements only after your returns have been received.
Canceling Your OrderIf you have placed an order and would like to cancel it later, please contact our customer service representative as soon as possible. But if your order has been dispatched, we will have no way to cancel it.